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This wikiHow teaches you lot what to do when you can't view a item website. If you can view the site on other computers, phones, tablets, or networks, there may be an outcome with your estimator or network. There are some quick fixes that will solve most problems, but you may have to get your hands a picayune muddied.

1. 1

   Notice out if the website is downward. If information technology's just one website you can't access, there's probably nothing wrong with your calculator, phone, or tablet. To check, head over to https://downforeveryoneorjustme.com and enter the domain name (for case, wikiHow.com) and click the blue button. If the site is upwardly and running, yous'll see "Information technology's but you." If there'southward something wrong with the site, you lot'll run across confirmation that information technology is downwardly.

   • If the website is down, there'southward not much you tin can do until it comes dorsum upwards. Bank check back after a while to see if anything changes. If you lot know the site is back up but you lot withal can't access information technology, clear your browser cache and and so try once more.
   • Sometimes the site may be upwards-and-running merely a network issue between your computer and that site is experiencing issues. If the site isn't downwards, read on to keep troubleshooting.

2. 2

   Go to the website on a different device or network. If the website loads on the other device, the problem is probably related to your own device or web browser. If the website doesn't load elsewhere, the website or its network are likely having trouble handling connections.

   • If you lot can, try to load the website on another device continued to the aforementioned network (such as your Wi-Fi network), as well as ane that's not connected to your network (such as over mobile data).

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3. 3

   Try visiting the website in incognito, private, or undercover mode. If the site opens fine on another device, there'due south a chance i of your web browser plugins or extensions is preventing the site from loading. If the website loads in your browser'southward private browsing way, you tin normally solve the problem past disabling browser extensions, clearing your cookies, or resetting your browser to its original settings. Hither's how to open private, incognito, or secret mode on different browsers:

   • Computer:
     • Chrome, Edge, and Safari: Press Command + Shift + Due north (Mac) or Control + Shift + N (PC).
     • Firefox: Printing Command + Shift + P (Mac) or Control + Shift + P (PC).
   • Mobile:
     • Chrome: tap the three dots adjacent to the address bar and select New Incognito tab.
     • Safari: Tap the two overlapping squares at the lesser-right corner, and then tap Private at the bottom-left.
     • Samsung Cyberspace: Tap the two overlapping squares at the bottom, so tap Plow on Secret mode.

4. 4

   Restart your computer, phone, or tablet. Oftentimes, a simple reboot will fix the problem you're having. After rebooting, try visiting the site again.

5. 5

   Temporarily disable your antivirus plan. Your antivirus software may be interfering with your ability to load certain websites. Try disabling the software and then loading the site again.

   • If the site loads when your antivirus software is disabled, there's likely a firewall dominion or some other setting in that software blocking the website. Keep in heed that this could be because the site is problematic! If you're sure the site is fine, open your antivirus program, locate the department in which you can allow or block websites and apps, and make any necessary adjustments.
   • Make sure to re-enable the antivirus after you're done testing.

6. 6

   Check your computer'due south date and time settings. If you see an fault almost security when trying to load the website, the date and time on your computer, phone, or tablet may exist inaccurate.^[1] Bank check your computer or mobile device'due south clock to make sure that it is gear up to the correct time and date.

   • If the time or date is incorrect on Windows, click the time in the taskbar, select Appointment and time settings, and and then toggle "Ready fourth dimension automatically" to On. Then, click Sync now to resync your clock.
   • If the time or date is wrong on a Mac, open the Apple bill of fare, select System Preferences, click Date & Fourth dimension, and so click the padlock then you lot can make changes.^[2] Check the box adjacent to "Set engagement and time automatically." As long as your Mac is continued to the internet, it will ever show the correct date and time.

7. 7

   Ensure that in that location are no parental controls enabled. If you have parental control software, information technology may be blocking access to certain websites. If you have access to it, disable the parental command software and attempt visiting the website again.

8. 8

   Run an antimalware scan. If your computer is infected with a virus or other type of malware, you may take trouble accessing websites. When this happens, sure sites may not load, or you may be redirected to a completely dissimilar website! When you run an antivirus or antimalware scan, your security software will walk y'all through the procedure of securing your reckoner, and (hopefully) restoring your website admission.

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1. 1

   Use a different web browser. If the site is loading fine on other devices just not working in your web browser (even in private or secret manner), endeavour another browser. If you lot only have ane browser installed, yous can apace download and install some other gratis browser like Firefox, Chrome, or Opera and try loading the website in that location.

   • If the site loads in another browser, endeavor disabling your advertizement blocker in your regular browser, also equally clearing your cookies. Sometimes ad blockers and outdated cookies can prevent websites from loading properly.

2. two

   Make certain JavaScript is turned on. JavaScript is enabled by default on web browsers. If JavaScript has been disabled, you'll encounter difficulties loading a lot of pop sites. Check your browser settings to ensure that it is enabled:

   • Reckoner:
     • Chrome: Click the 3-dot card, select Settings, and so click Advanced in the left panel. Click Site settings under "Privacy and security." If JavaScript is disabled, click information technology and select Allowed.
     • Border: Click the 3-dot bill of fare and select Settings. Click Cookies and site permissions in the left panel, and and so look for "JavaScript" under "All Permissions." If it says "Allowed," you lot're good. If non, click it and toggle the switch to On.
     • Firefox: Enter well-nigh:config into the address bar and confirm that you desire to proceed. Type "javascript.enabled" into the search field and make certain the value is set to "True." If it isn't, double-click the discussion imitation to brand it then.
     • Safari: Click the Safari card, select Preferences, and then click the Security tab. If "Enable JavaScript" is non checked, check the box now.
   • Mobile:
     • Chrome for Android: If yous're using Chrome on iPhone/iPad, JavaScript is on and there's no way to turn information technology off.^[iii] On Android, tap the three dots next to the address bar, select Settings, tap Site settings, and so select JavaScript. If it's off, turn it on at present.
     • Safari: Open your iPhone or iPad Settings and select Safari. Whorl downwardly and tap Advanced, and toggle on "JavaScript" if it's turned off.
   • Samsung Internet: Tap the iii-line menu, select Settings, choose Advanced, and then plough on JavaScript if it'southward disabled.

3. iii

   Reset Firefox or Chrome (if you lot're using a computer). If you still can't connect, both Chrome and Firefox have built-in options for restoring your browser back to its original factory settings. This can clear upwardly whatsoever problems with these ii browsers that other options did not. This volition reset all of your settings and shortcuts, disable whatsoever extensions and add together-ons, and delete temporary site data.

   • Chrome: Click the three-dot menu, select Settings, and click Advanced in the left panel. Under "Advanced," click Reset and clean upwardly, and then click Restore settings to their original defaults.
   • Firefox: In Firefox, click this link or paste it into the address bar: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings#. When prompted, click Refresh Firefox to continue.

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1. 1

   Reset your modem and router. If y'all can get to the website on your phone or tablet's mobile data network but non your home network, endeavor restarting your wireless router and/or modem. Traffic to or from a certain website may exist getting tripped upwards by your modem or router.

   • Unplug the power cables for the modem and the router (if you have a separate ane), and wait nearly a infinitesimal. Modems and routers tin look all different ways, but generally accept one or more blinking lights. The modem will usually be continued to a coaxial jack or phone jack in the wall.
   • Plug your modem back in and look for it to completely light up.
   • Plug your router back in and wait for it to completely light up.
   • Try visiting the website again.

2. ii

   Affluent your DNS enshroud. The DNS (Domain Name Organization) is the service that translates spider web domain names into IP addresses so that you can connect to websites. Your computer has a DNS cache that could become outdated or corrupted, which would make information technology and so y'all can't access certain websites. Flushing your DNS enshroud could help you regain access to your favorite sites.

   • Windows: Printing Windows key + R, type cmd, and then press Enter. At the prompt, ipconfig /flushdns and press Enter.
   • Mac: Open the Terminal from the Utilities folder, type dscacheutil -flushcache and press Return. So type sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and press Return to restart the DNS service. You'll be prompted for your admin countersign.

3. 3

   Attempt different DNS servers. The DNS servers your device is gear up to utilise may be blocking the site you're trying to visit. This is common when using DNS service providers that use security blacklists to block known rogue sites.^[4] Usually your calculator will exist set to obtain DNS server info automatically, but you tin specify servers if you wish.

   • Find a reliable public/complimentary DNS server, such every bit the ones available from Google, Cloudflare, and OpenDNS. You'll want to write downwardly the IP addresses for both the primary and secondary DNS servers.
     • Google: 8.eight.8.eight and viii.8.4.4
     • Cloudflare: 1.1.i.i and 1.0.0.i
     • OpenDNS: 208.67.222.222 and 208.67.220.220
     • Verisign: 64.half dozen.64.half-dozen and 64.half-dozen.65.6.
   • Change the DNS servers on Windows: Press Windows key + R and type ncpa.cpl to open Network Connections. Right-click your network adapter, select Properties, highlight "Internet Protocol Version 4" in the listing and click the Properties push button. To specify servers, select Use the following DNS server addresses and enter the addresses of the ones you want to utilise. If addresses are already specified, you can supervene upon them, or you can endeavour obtaining them automatically to see if that helps.
   • Change the DNS servers on Mac: Open the Apple menu, click Arrangement Preferences, select Network, and click the padlock to make changes. Click your connection, click Advanced, and and so the DNS tab. Enter the servers that yous want to connect to. If addresses are already specified, y'all tin move the new ones to the acme of the list, or remove the old ones.

4. four

   Disable your proxy server. If your computer is set to connect to the net through a proxy server, and that server isn't working (or specifically blocks sure websites), yous may be able to bypass the proxy server.

   • Windows: Click the Windows Kickoff menu, select Settings, and click Network & Net. Click Proxy at the lesser of the left column. If a proxy server is fix and y'all don't want to apply it, plough off "Use a proxy server" at the bottom.
   • Mac: Click the Apple tree carte, select Arrangement Preferences, click Network, and so select your connection. Click the Advanced button, select the Proxies tab, and uncheck any of the proxies you don't want to use.

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Add together New Question

• Question

  What does it mean when I become the mistake bulletin "The connexion to the server was reset while the page was loading. The page you lot are trying to view cannot be shown because the actuality of the received data could not be verified."?

  

  Whether it took too much time for the browser to get a response from the website you wished to access. Or, that said website you wished to access was detected by your firewall as not condom and could harm your reckoner.

• Question

  What if a particular folio won't open?

  

  Assuming you just need to read the page and not interact with it (logging in, uploading things, etc.), you could try wayback.annal.org. But enter the page's URL to see whether they have whatever archived versions of it. If they practise, y'all'll get a calendar with links. If you do need to collaborate, cheque if the problem is on your stop by testing the page on a dissimilar computer or network. If it still won't load, then the consequence is on their end and there's zilch y'all can practise.

• Question

  If I tin't connect to a sure website no matter what device I utilize, does that mean the site is blocked or downward?

  

  Go to iidrn.com. They can bank check if the website itself is down, or if it'south something with your connection. Just type in the website in the white bar and click enter. It will tell you automatically! If the website is upwardly and running correctly, and so the problem might exist with your internet.

• Question

  What does it mean when I get an mistake stating " Safari can't connect to the server"?

  

  You either have put in the wrong accost or you have no WIFI connection. If you are at work, the website you are trying to access may be blocked.

• Question

  Why can't I access certain websites?

  

  It depends on where you are and how old y'all are. Some countries block admission to sure websites for everyone. If you're a child or teenager, your parents might have set up up parental controls to prevent you from accessing inappropriate content. Otherwise, your antivirus program could be blocking the site because it is a threat somehow.

• Question

  What do I do if I've been unable to connect to a sure website for months?

  

  It'due south probably considering the domain has restricted the country IP. Y'all could endeavour through a VPN, after connecting to a server in a dissimilar land.

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• If you can't connect to any websites at all, in that location could be a problem with your internet connection. Contact your internet provider's technical back up or your local administrator to help you get back online.

• If a website is blocked by your antivirus software, DNS service, or proxy server, it'south probably for a good reason. That site could infect computers with malware or be otherwise malicious.

• Although rare, sometimes larger courage networks experience bug that affect a huge number of websites at once.

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Near This Commodity

Article Summary X

1. Effort a different browser.
2. Disable advert-blockers.
3. Temporarily disable anti-virus apps.
4. Make sure JavaScript is enabled in your browser.
5. Disable browser extensions.
6. Verify your proxy server settings.
7. Scan for malware.
8. Reset your DNS settings.

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Source: https://www.wikihow.com/Fix-if-You-Can%27t-Access-a-Particular-Website

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